Susan Clarke Originals

Redding, CA 96003
530-246-8880 phone

 

Hours

Monday - Friday
9:00 to 4:00 PST

Purchases can be made
online, or you can call, or fax your orders in.

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Shipping Information

Shipping charges for all orders will be added at the time we ship the order. We will determine the best and/or cheapest way unless you specify otherwise at the time of ordering. Please enter any shipping requests in the "Additional Information Box" at the bottom of the order page.

Effective July 2021

Due to the new shipping regulations imposed by the EU and the UK, we no longer ship to destinations in those countries. When we considered the time, expense, monthly fees, and paperwork, it makes no sense. And we do not feel that it is our responsibility for us to be tax collectors for other countries.

Retail Customers

  1. For orders in the USA we normally ship First Class through the USPO in a padded mailer. 1oz-4oz in weight will be $3.50, which will cover most shipments. Larger orders, or items that need more protection, will be shipped in a small box, or sent Priority Mail. You will need to contact us if another form of shipping is preferred.
  2. International Orders will be shipped through the USPO  under normal circumstances. Small orders can be shipped in a padded mailer and sent First Class. New rates went into effect on Jan.17,2020. Costs will run $14.00 tp $17.50 (depends on the country) for up to 8oz. Most orders will fall into this catagory. Larger orders, or items that need more protection will be sent in a box, or sent Priority Mail. Depending on weight and whether sent first class or priority, cost will run between $35.00 and $90.00. Insurance will be added to higher value shipments as well. Be aware that sometimes customs agents can take a long time to process a package. We have had shipments sitting in customs for weeks and even months before being delivered.

Wholesale Customers

  1. Standard shipping for wholesale customers within the US is USPO with insurance. We also maintain an account with UPS.  Depending on the value and weight of the shipment, we may decide to use UPS in the "Continental US". Also available is UPS overnight, 2 Day, and 3 Day Select.
  2. International Orders will be shipped through the USPO "Priority International" under normal circumstances. Insurance is required on most shipments. Also, be aware that sometimes customs agents can take a long time to process a package. We have had shipments sitting in customs for weeks and even months before being delivered.


For your shopping convenience, we accept MasterCard, Discover, and Visa on our Secure Server.


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